Liftbrief / Scorecard

What mission brief should every supplier receive?

Score competing proposals against the same brief. Freeze the essential requirements before evaluating suppliers; record subsequent changes rather than quietly moving the criteria to favour a preferred bid.

FieldRequired buyer input
DecisionSingle trip, recurring charter panel, programme purchase or renewal
RouteAirport codes, acceptable alternatives, each leg and ground-transfer endpoints
TimingLocal dates and time zones, departure flexibility, required arrival at the final destination
TravellersPassenger count, functional boarding needs and required cabin configuration
BaggageNumber, dimensions and approximate weights; equipment, golf bags, instruments or pets
Operational toleranceAcceptable fuel stops, aircraft substitutions and airport changes
Disruption toleranceLatest useful arrival, acceptable overnight stay and fallback options
Financial limitsTarget expenditure, approval ceiling and maximum prepaid exposure
Programme demandActual historical missions plus expected changes, peak-date travel and simultaneous-aircraft needs
GovernanceOrganiser, budget signatory, risk reviewer and authorised recipients of itinerary information

For the research file, use passenger counts rather than identity documents. Provide operationally required passenger information separately through the supplier’s approved process.